Shipping Policy

At FisioRest, we offer FREE standard shipping on all orders.

Order Tracking

• Every order includes a tracking link and number, sent directly to your email once your package has been dispatched.
• Please allow up to 48 hours for the tracking link to update after receiving your dispatch email.
• You can track your shipment anytime on our Order Tracking Page.

Import Duties & Taxes

Orders shipped internationally or across custom borders may be subject to local import duties and taxes upon arrival at their destination. All customs fees, duties, and taxes are the responsibility of the customer. For specific rates and details, please consult your local customs office.

Lost, Stolen, or Damaged Packages

Every item is thoroughly inspected before leaving our warehouse.

• Damaged in Transit or Lost: Because shipping carrier operations are beyond our control, FisioRest cannot assume direct liability for items lost or damaged due to carrier mishandling. In these instances, we recommend filing a claim directly with the shipping carrier.
• Stolen Packages & Order Errors: FisioRest is not responsible for packages stolen after confirmed delivery, or for delays/failed deliveries resulting from customer address entry errors.

If you encounter any issues with your shipment, please reach out to us at [email protected]—we are happy to assist you in working with the carrier to resolve the issue.